Frequently Asked Questions
We've put together the most frequent questions we are asked. If you don't see your question feel free to email email@example.com and we'll get back to you.
How many cameras do I need?
You only require one camera. This can be a smartphone, tablet, GoPro or any other camera where you can download the video and then upload into 40Love.ai.
What position should the camera be in?
The best position for your camera is to be directly behind one of the players in line with the middle line of the service box. It should be set up so that you capture 2/3 meters behind the near baseline.
You can attach the camera to the fence using a holder or a tripod. These can be found on most online stores. We recommend some here
What format of video do you accept?
We accept .mp4, .mov and .avi files.
Can I import videos from YouTube?
Yes you can.
How long does it take to process?
For 1 hour of match video it will take between 1 - 2 hours to have your videos processed. This may take longer depending on your video file type.
Can I download my videos?
Yes you can download all videos that we produce for you.
What happens to the original video?
Your original video is stored along with the videos produced by 40Love.ai.